23/24 Upper Deck Artifacts Redemptions

ronfir

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Today 6/3/24 I went to the Upper Deck website to check on my outstanding 2023/24 Artifacts redemptions and the site would not let me pull up my account so I called Upper Deck.

Spoke with Jason, who I believe is head of customer service, and he told me yes, the site was down as it is being updated and should be up in about two weeks.

I told him the reason I was looking at the site was to see if any progress on receiving my outstanding redemptions for this year's Artifacts. Best cards coming in are a Cooley auto and four Bedard rookies.

Jason, said that the redemptions were delayed and he hopes they will be out by September if anyone else was wondering when Artifacts will be shipping
 
Thank you for the update.

I checked on weekend and going to check again today.

Glad you let us know what is going on. Appreciate it.
 
Did I just read that the site will be down for two week? What the hell kind of IT department does UD have! If we are down for two minutes the world falls apart, good grief...
 
Seeing these are starting to surface finally! For anyone who receives theirs post up what you have!
 
I only got half of my redemptions, but the rest of them have shown up for other people, but mine haven't. I got my base cards and one retro (Poitras), but my emerald base parallel, Poitras jersey card and autograph card, and Bedard retro haven't. I emailed QA, they could only tell me that they all are getting pulled and shipping, but don't know why 4 were shipped together without the other four.

So I continue to wait, and hope they don't try to deliver via FedEx while I'm away on vacation...
 
I only got half of my redemptions, but the rest of them have shown up for other people, but mine haven't. I got my base cards and one retro (Poitras), but my emerald base parallel, Poitras jersey card and autograph card, and Bedard retro haven't. I emailed QA, they could only tell me that they all are getting pulled and shipping, but don't know why 4 were shipped together without the other four.

So I continue to wait, and hope they don't try to deliver via FedEx while I'm away on vacation...

Yesterday 10/10/24 I got my third shipment of Artifacts redemptions. This package had only four base rookies. I still have about 20 outstanding redemptions that have yet to arrive.

Crazy the UD is not sending them out all the base redemptions in one package as the extra shipping cost has to be just an extra added on expense for the company.
 

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