I just got this email from a relatively new eBayer that bought my two Ovechkin MVP RCs.
Link To Auction
I sent the cards in seperate soft sleeves inside seperate toploaders inside the same teambag inside a bubble envelope. The cards were in excellent condition when I mailed them out. This customer did not purchase the optional insurance which would have been hideously expensive to Canada. What are my options?
- Do I tell him to screw? I already have a negative on eBay so I don't care about the pristine feedback anymore. I have positive feedback from some recent high-end transactions that speak a bit louder than this idiot.
- Do I ask for a scan to see this so called damage?
- Do I stop being intolerant of everybody? (not a real option)
- Do I give this idiot a partial refund?
- Do I ask for the cards back and give a complete refund, even though I offer insurance, state that all sales are final, and absolve myself of any and all damage that may arise in transit?
As each day passes, I hate people more and more. I will try to avoid going postal. 
And if anybody wants to know who this idiot is and his address so you can avoid dealing with him email me and I will give you all the information you desire.
