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Message: <blockquote data-quote="Meth68" data-source="post: 689695" data-attributes="member: 3795">Chris, I am happy to hear I made you laugh though it wasn't my intent. It's very easy to point out when someone is being unreasonable both by UD and the Customer. Look I am not looking to get a Crosby cup rookie for my jokinen but you know what I am not accepting (4) $50 cards for it either. I know everyone is a crosby/gretzky/orr collector when asked what do they want in exchange for their michael peca auto, but you also have collectors who are honest people and yet both groups are treated the same. Unfortunately by the same I mean both are hosed in the end. So you don't think its fair for UD to have input from the customer as to what they want as their replacement? Oh yea you said they are using a mediator, come on Chris your not that easy to convince are you? Karvin is helping some people which is great, is he a mediator? Not at all. Karvin has help, guess what his help is another upper deck employee. Is that a mediator to you also? To me a mediator  is someone who has no link to the company or customer and is considered equal grounds. An employee or 2 employee's from another department from the company doing you over isn't a mediator in my book. When you are told that their high end replacement supply is depleted it's time to get nervous especially when in your eyes its ok for them to do the picking as to what you will receive. It's bad enough that they don't have something equal for you to pick out of but just to make it that much worse you wont even have a choice? That isn't going to happen in my case I can guarantee it.As for me wanting some sort of guarantee that the card will never see the light of day, I think that is totally reasonable. You need to realize something UD is forcing these replacements on customers. I did not call and complain about my redemptions. I want my card I paid for thats all, take another 5 months I don't care as long as I get the card I paid for. If your telling me it will be impossible to get my card as in "impossible" no way in hell its going to make it out. I can accept I will need a replacement. If you are forcing me to replace a card there better be a good reason behind it. This really didn't bother me that much until I just saw the ovechkin/kolzig "oops" last week, I couldnt help but think what if that was me and one of my cards I paid for. Steve I understand and agree 100% 05/06 was a much different year and not comparable, but you know what everything they did was to supply the demand of a bunch of new collectors. Thats awesome for them making money but it will also create more problems, you would think a couple would be ready for this. Am I the only one who thinks about the pro's and con's with my decisions? So its ok to overproduce cards for a year but not ok to have some sort of backup plan when this happens? UD was being told for what 3+ years on a regular basis their redemption process is a joke, so it finally crumbles and now they are trying to fix what they screwed up for years in a month? Why rush it, how about turning over a new leaf and attempting to make a customer happy that you did wrong?</blockquote>

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