I Hardly think we are treated with kid gloves. As for UD bashing, that would be up to them to come here and answer questions and take complaints. They will not. Probably a good idea.
There is nothing wrong with feedback, we use it whenever we can and it is appreciated. However, there are ways to give feedback that is constructive and ways that come off as just plain complaining and yes "nitpicking."
I agree 100% with matching the photograph to the memorabilia. Not always possible, but something we are striving to do better at and have been. Sometimes it is lack of available imagery and sometimes laziness. Both are being addressed.