Panini Redemptions

[xmitsui]

Hi guys...

Just got two separate email notifications over the weekend for my last two redemptions in queue (although they are within the same ticket number and I don't know why they have to ship them separately..), however, when I checked the tracking info on the Fedex website, one of the destination is listed at Pittsburgh, PA... I live in Edmonton..

I tried to call their customer service and of course, no one answered the phone.

Have you guys experienced similar situation before?

 

[PensFan29]

could it be that they are going to a national shipping hub before crossing the border?

 

[jim]

ya panini sucks , i stopped buying there stuff a while back , still waiting for a card from 2011 lol i have called them so many times in the last 4 years and still no response

its a joke

 

[xmitsui]

Great... the status is now "delivered"... does that mean I just lost a card?

 

[lucscaps]

who is dlushall and why do they have your card?
I'd be calling panini about this for sure.

 

[drew1096]

Perhaps they gave you the wrong tracking number....hopefully?
I'd email and call them. Does Vegaspuck still work for them? Message him on here and see if he knows anything.

Hope you get your cards!

 

[xmitsui]

After a few days of calling, emailing... I finally got a response:

Hi Patrick,

Sorry for the confusion. We figured it out. Somebody accidentally attached a tracking number to your ticket by mis-keying. Yours is still here and will go out shortly.


Regards,

David Sharp | Customer Service Manager
Panini America, Inc.

 

[warsawknuckles]

it's funny when what would normally be bad news (card is still sitting at Panini) turns into good news.