Pay-pal shipping label issues - US to Canada

Krusin

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I purchased postage to Canada yesterday via E-Bay, the preview showed about an inch of the left side all the way down. I thought maybe that's just the preview & printed the label & it was same as the preview. Tried going to shipping labels in My E-Bay to reprint the label, Preview showed exactly the same & printed that way again. Next step delete the label & request a refund which take 2 weeks to process and try it again. The preview is again only showing the left edge & prints the same way. Requested another refund & off to the post office.

Now more problems, the PO clerk says I can't get tracking to Canada, I respond "tracking has been available for a couple of years", he looks at his monitor for a bit & says "sorry can't help you with that" & processes my Bubble Mailer & says I owe $2.50. I've never paid that little to ship to Canada & told him that, again same line "sorry can't help you with that".

So now I have a card on it's way to Canada without tracking & with postage amount that's gotta be wrong. Any other US members having similar problems? US to US labels are fine.

:foottap: Some days it doesn't pay to get out of bed.
 
I purchased postage to Canada yesterday via E-Bay, the preview showed about an inch of the left side all the way down. I thought maybe that's just the preview & printed the label & it was same as the preview. Tried going to shipping labels in My E-Bay to reprint the label, Preview showed exactly the same & printed that way again. Next step delete the label & request a refund which take 2 weeks to process and try it again. The preview is again only showing the left edge & prints the same way. Requested another refund & off to the post office.

Now more problems, the PO clerk says I can't get tracking to Canada, I respond "tracking has been available for a couple of years", he looks at his monitor for a bit & says "sorry can't help you with that" & processes my Bubble Mailer & says I owe $2.50. I've never paid that little to ship to Canada & told him that, again same line "sorry can't help you with that".

So now I have a card on it's way to Canada without tracking & with postage amount that's gotta be wrong. Any other US members having similar problems? US to US labels are fine.

:foottap: Some days it doesn't pay to get out of bed.

Try downloading it and opening it in Adobe Reader and see if it all shows up there.
 
Had the same issues yesterday and I had to use Internet Explorer and not chrome. When I did that it printed the entire label. Sent many tonight with no issues
 

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