repalcement cards not the same

[winniescards]

I recently returned a couple cards to Upper Deck for replacement.Both cards were from SPX.I returned a winning combo as well as an auto rookie jersey card.The rookie jersey card that I returned was multi colored.They replced it with an all white swatch.Should I call Upper Deck and complain or should I just be thankful that I got anything at all.What do you think?Thanks,Winston.

 

[calgary46male]

I would call them.......not sure what you would call them but if you need assistance I might be able to help......My wife calls me alot of names so I might be on the forefront of this in terms of Knowledge

 

[winniescards]

I am so glad that you replied.I actullay had a bit of a laugh when I read your reply.I use to say "call be what ever you want but please never call me late for supper".Thanks,Winston.

 

[ZP9]

From my dealings lateley with Upper Deck, I wouldn't waste my time trying to get a reply or something to compensate you because in the end you will end up more frustrated than you are now. It totally stinks that you have a nice card, with cool swatches, but, of course, it is damaged.

 

[winniescards]

I would not have felt near as bad if the replacement would have been color.But it was white and hardly anyone wants a white swatch.Thanks,Winston.

 

[BigBarracuda]

I hear you Winston. Last year I had the exact same scenario happen to me, except it was with ITG. Their position was that I should be happy with any kind of a return, and that expecting a certain jersey configuration was unrealistic.

And that was ITG, so I can only image what UD would say

 

[winniescards]

I think I will send them an email.I do not have time anymore to be put on hold for an hour.ITG always seem to be so good.I had a friend who had one of those country of origin cards that was damaged.They simply made a new card and put the same piece in it.It was a beautiful card.So I felt that was great service.But what happened to you is poor service.Thanks a lot for replying,Winston.

 

[jxbeutl]

Id send some firm emails, kind yet firm... and see what you can manage out of them... just dont give up and be persistent, thats what I'd do anyway