Wrong UD Redemption. What to do?

[Luongo Collector]

Not a huge difference or a big card, but got 2 artifacts rookie redemptions the other day. The Washington card was /799 and the Detroit was the emerald /99.

Opened the package, both were the regular versions /799.

Should I call UD or something? Very minor but still, I'd rather have the /99 version. Thoughts?

Chris

 

[ronfir]

I would call them and let them know an error had been made. More than likely you will need to send scans of the two cards as proof of the error.

 

[capsfan30]

Definitely send them a call or reach out to them on Twitter. They should be able to get you squared away easily enough.

 

[creasecollector]

As others have said, I'd call them and let them know. Should be an easy fix since they sent you the wrong card.

 

[k_northrup]

I had the same thing happen last year, call them, they will fix it. Keep the envelope the cards arrived in, I think they may want scans

 

[Pureet129]

This happened to me before and they just sent me the right card and I was able to keep both. Hope this helps

 

[Excon]

email QA at upperdeck, had this happen to me before, they are very good at getting things corrected.