Dominion Question - Vegas?

Being a hawks fan, I have no idea, and would maybe think that the CDD stands for (CDDS) Council of Deans of Dental Schools. Honestly I have no idea what that has to do with anything, but maybe this helps? IMHO, I think it has to be a screwup
 
Some funny/original thoughts here but lets not turn this in to a bashing thread on Panini. I know what has been said is all in good fun but sometimes it starts rolling downhill quick. I'd really like to find out if it was intentional or an error. I'm assuming it was a mistake but I'm clinging to some small hope that it wasn't. I spent a lot of money to acquire one, and we want to do the entire 25 card set of Hawks, but it's going to be quite disappointing if this is a goof up on such an expensive and important card in the set. Thanks
 
you can try reaching out to Vegaspuck.. he may have an answer.
 
Just verified that the order we placed was correct. Looks like it was a vendor error. We are looking into getting replacement silver pieces made and see if we can fix the error for anyone that requests a replacement.
 
vegaspuck said:
Just verified that the order we placed was correct. Looks like it was a vendor error. We are looking into getting replacement silver pieces made and see if we can fix the error for anyone that requests a replacement.
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Sounds good, should I send an email to customer service to start the replacement process or wait for more info? Thanks
 
Please wait until I can confirm it. Our people are talking to the vendor and our printing facility about being able to remake them.
 
We're just waiting to hear back from the vendor now on the time frame to get the new ones done. We will be offering replacements for anyone that gets the errors once they are remade.
 
Chris - I just want to say that I really admire the way you have been answering questions on the boards; digging into things, keeping us informed.

A lot of people around here get take every opportunity they can to gush praise to ITG, but you rarely see praise for UD or Panini in this regard. Over the past couple of years, you have provided outstanding service on the HI site.

Kudos to you, sir. Thanks.
 
Anytime, I'm happy to help when I can. HI's always been a second home for me and I try to get on and help when I can. And something like this shouldn't have happened and we'll do what we can to make it right.

I know if the Flyers ever won a Cup (yeah right...), I'd want it to be right.
 
vegaspuck said:
Anytime, I'm happy to help when I can. HI's always been a second home for me and I try to get on and help when I can. And something like this shouldn't have happened and we'll do what we can to make it right.

I know if the Flyers ever won a Cup (yeah right...), I'd want it to be right.
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You say this now, but I bet you're secretly planning a 40th anniversary Flyers engravatures set for next year's Dominion :laugh:

Seriously though...I echo Randy's sentiments 100%
 
Orca Pod said:
Chris - I just want to say that I really admire the way you have been answering questions on the boards; digging into things, keeping us informed.

A lot of people around here get take every opportunity they can to gush praise to ITG, but you rarely see praise for UD or Panini in this regard. Over the past couple of years, you have provided outstanding service on the HI site.

Kudos to you, sir. Thanks.
Click to expand...

Well put Randy - I was thinking the exact same things as I have been monitoring this thread.

You do damn good work Chris, and it is appreciated!
 
vegaspuck said:
We're just waiting to hear back from the vendor now on the time frame to get the new ones done. We will be offering replacements for anyone that gets the errors once they are remade.
Click to expand...

Wonderful news, thank you very much for the quick response. I am greatful the card will be corrected as it is the "main card" in the set.
 
Just wanted to update you. The new Chicago Blackhawks team plates have been ordered and are on the way. Once the cards are rebuilt, we will be offering replacements for anyone that would like one.

Please be patient as the process does take some time from when we get them until their assembly and return to Customer Service. We'll look at doing a Knight's Blog post or Twitter update to announce when they're ready.
 

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