Ebay advice needed

[xmitsui]

Hey, need some opinions from you guys.

Recently I purchased a BGS graded card on ebay, the description just stated what I'm bidding (13-14 upper deck ice Premieres rc XXXX BGS 9.5) but without any other info provided. The scan looks perfectly fine and since it's a graded card so I went ahead and submitted an offer. The seller accepted the offer and charged $8.75 for shipping (within Canada). After a few days, I contacted the seller and asked him to provide tracking info (since he charged $8.75 for shipping), he replied and said he only shipped it out thru regular mail. After a few emails back and forth, he promised to refund me $5 when the card arrives.

The card arrives today, however, there is a small crack found on the case near the Beckett label. I messaged the seller right away with a couple pictures of the crack and asked for additional partial refund on top of the $5 he promised to send back.

He replied and said he does not sell damaged cards and he's not in charge of transport (I mentioned that the case could got damaged during transit). He asked me to send back the card by regular mail and he will cancel the sale and refund the money to me.

Firstly I wouldn't send a high value card (200+) thru regular mail, I think that's ridiculous. Secondly, that's nothing wrong with the card itself and it's a card that I would like to keep. What would you guys do?? Thanks.

 

[Leafsfan1967]

Personally, I think you have 2 options.

1) do as he says, and send it back for a full refund
2) keep the card because you really want it, because a small crack in the protective case isn't gonna matter much, as the card itself is fine.

If you decide to keep it, tell them to just send back the $5 shipping refund, and call it a day.

 

[xmitsui]

Personally, I think you have 2 options.

1) do as he says, and send it back for a full refund
2) keep the card because you really want it, because a small crack in the protective case isn't gonna matter much, as the card itself is fine.

If you decide to keep it, tell them to just send back the $5 shipping refund, and call it a day.

I thought about option 1 too, but I'm not going to risk and send back by regular mail though, which means I will need to spend $11 on tracked shipping...

 

[Reddrgn88]

keep it and move on.

 

[Burner]

Quite frankly, I am so sick and tired of buyers who ask for partial refunds, whether for legit reasons or not. If they won't send it back for a full refund I am no longer giving any sort of refunds. I am very accurate in my listings and I provide high resolution scans and even zoomed in areas of damage or partial damage if there is any, yet I still get people who want partial refunds cause their cards don't grade BGS 10 Pristine. I've even sent replacements twice because I had duplicates.

Point is, if something is wrong send it back for a full refund. It's what you would do with any other purchase that you weren't satisfied with.

I am 99% sure but there are a few ebayers that have a typed out template they send to sellers. One guy hit me twice with word for word the same email, the only thing different was the item #. If that's not a scam I don't know what is. I can't remember his name right now, but he was from Ottawa.

 

[C55]

Hi,

Not sure if you are aware, but you can get the BGS case replaced for $5 or $10 (can't remember which). I'm sure someone would be willing to send it in for you along with their submission.

 

[capsfan30]

Since you and the seller agreed on the (pretty egregious) high shipping charges for regular mail, I would accept that and move on. The case is another matter.

If there was no damage in the scans of the auction do not show any damage to the case then you have to assume that any damage happened during shipping. Now, it's the sellers' responsibility to make sure the card is well packaged, but we all know that doesn't always matter. So in this case, you have two options with a sub option for one of them. 1) You can send the card back for a full refund, or 2) Keep the card and get no refund on that. 2b) Keep the card, and if the case is that glaring to you, send back to Beckett and get re-slabbed for an additional fee. If I remember correctly, though, it's like $25 to do so and almost not worth it if the crack isn't too bad.

 

[xmitsui]

Thanks for the opinions guys, good to know that I can send back the card to Beckett and get re-slabbed (never use the Beckett service before), case closed.

 

[gratzi]

I would send it back and take the $$$ hit so I wouldn't have to deal with the headache.