Ebay problem, what to do??

[stjust33]

I won the card on Feb 19. Since it was coming from Canada, I have been patient, but I know I am closing in on the time I can file a claim with ebay. I emailed the seller yesterday, and asked for the date the card was shipped. He apologized and said that it had not been shipped yet, and he would ship this coming week. The seller has 100% feedback, so I am a little shocked by this.

At this point, I was thinking of doing one of the following, just asking him for a refund and buying another one from someone else, since it is not a difficult card to find or filing a claim with ebay.

Opinions??

 

[99goals]

did he explain why it was not shipped?

 

[terry1hockeyfan]

If it was not a high dollar card, I would probably just be patient since the seller did communicate his intention to ship this week.

 

[bto3105]

If you paid by paypal then wait till the last possible day to file to protect yourself. You have a bit anyway and could get it before that .Why so long on the ship?

 

[lumm0x]

I would flat out let him know I am filing the claim and will remove it when the card arrives. Just explain that you need to protect yourself within the constraints of the system and give him the option to just refund you if he is more comfortable with that.

 

[foley2k]

wait till the last possible day to file a claim.

Waiting almost a month to ship a card in unacceptable, and saying he will ship this coming week isnt specific enough. The coming week could mean next saturday. File the claim on the near/on the last possible day just to get the little bit of protection that paypal/ebay offers you. Then ride it out from there. If you get the card then remove the claim, if you dont receive it then your already ahead of the refunding process.

 

[stjust33]

did he explain why it was not shipped?

gave no explanation as to why the card was not shipped.

 

[Burner]

I would flat out let him know I am filing the claim and will remove it when the card arrives. Just explain that you need to protect yourself within the constraints of the system and give him the option to just refund you if he is more comfortable with that.

Yup. Sounds like the best thing to do. If he has 100% FB and is reasonable, he shouldn't object

 

[T_Terry]

He apologized and said that it had not been shipped yet, and he would ship this coming week. The seller has 100% feedback, so I am a little shocked by this.

I had that problem with a US seller and contacted him 30ish days after the purchase, he apologized and shipped. The cards arrived ten days later, 20 short of the 60 day Paypal claim deadline.