warsawknuckles
Verified Trader,
soooo... i recently purchased an Al MacInnis UD game patch off ebay for $30, plus $10 shipping... i knew what i was getting into with the shipping cost, but the seller never specified what type of shipping service they would use. i expected expresspost for that price... so the card shows up in a "canada post" bubblemailer with a $2.27 postage sticker on it... wow, i was pretty ticked. so i contact the seller, requesting a partial ($7) shipping refund. the seller goes on to tell me how it actually cost more than $10 to ship the card, if you include the $3 that the bubble mailer cost them :Confused: along with the 20 minute, each way, trip to the post office, their time, etc. the card came from Nanimo, BC. is that really such a remote area? i told the seller within my communications with them that i get my bubble mailers for .20, and that if they hoped to continue to sell on ebay they had better find an office supply store... soon.
since simple email thru ebay didn't seem to work, i contacted ebay and opened a claim. they will probably deny me, since the only way i could open the claim was to file it as "item not as described" and include some text about the shipping cost. their response was as follows, copy and pasted out of the ebay email:
Seller's message:
"The buyer has a problem with the 10 dollar shipping and handling that he was charged. He says that because 10 dollars is not what matches the amount paid at the post office for shipping, he should not pay what was displayed as my shipping cost internationally. Before he bid on my item he seen that the cost would be 10 dollars for it to be sent to him, and never asked any question, nor was there any problem until he received his package. I purchased a bubble envelope that costed me over $3 to ensure that he got his item in perfect condition. This hockey card was one of my favorites so, I wanted to be sure he got it in great shape, so he could enjoy it as much as I have. The post office is 20 mins away,so there is gas cost, not including the amount of time it took. I beleive it is a fair price, considering in the end it definately costed me well over 10 dollars to send this. The buyer will not accept that price, as he says I could buy an envelope for 20 cents, if so, I wish I knew where?"
so i asked ebay to intervene, moderate if you will, so i wonder how this will turn out? the seller only has 16 feedback, and a negative will crush their overall rating. this is a last resort, of course... so, i also wonder, if ebay finds in their favor, can i still leave a negative feedback? anyone know?
plus, i love how it "costed" them sooo much for this transaction.
since simple email thru ebay didn't seem to work, i contacted ebay and opened a claim. they will probably deny me, since the only way i could open the claim was to file it as "item not as described" and include some text about the shipping cost. their response was as follows, copy and pasted out of the ebay email:
Seller's message:
"The buyer has a problem with the 10 dollar shipping and handling that he was charged. He says that because 10 dollars is not what matches the amount paid at the post office for shipping, he should not pay what was displayed as my shipping cost internationally. Before he bid on my item he seen that the cost would be 10 dollars for it to be sent to him, and never asked any question, nor was there any problem until he received his package. I purchased a bubble envelope that costed me over $3 to ensure that he got his item in perfect condition. This hockey card was one of my favorites so, I wanted to be sure he got it in great shape, so he could enjoy it as much as I have. The post office is 20 mins away,so there is gas cost, not including the amount of time it took. I beleive it is a fair price, considering in the end it definately costed me well over 10 dollars to send this. The buyer will not accept that price, as he says I could buy an envelope for 20 cents, if so, I wish I knew where?"
so i asked ebay to intervene, moderate if you will, so i wonder how this will turn out? the seller only has 16 feedback, and a negative will crush their overall rating. this is a last resort, of course... so, i also wonder, if ebay finds in their favor, can i still leave a negative feedback? anyone know?
plus, i love how it "costed" them sooo much for this transaction.
