Email from Chris Carlin to Dave... Anyone know a Dave???

B

brianp

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Received this today... Blew me away... Maybe it was the BBB claim I filed last week...

Dave,



I received a message to contact you regarding some problems you were experiencing with redemptions. Let me know how I can help.



Sincerely,



Chris Carlin

Senior Customer Service & Call Center Manager

The Upper Deck Company


btw, anyone out there named Dave having redemption troubles?? Maybe it was intended for you...:eek:

Brian
 
Dave's not here man...

:rolleyes:

But seriously, that is quite a surprise. Do you have any outstanding redemptions? Maybe he just got your name wrong and he is sending out a lot of these emails to try and help people with their redemptions.

Either way, it is good to see him directly involved.
 
Well... im Dave.... but i havent contacted him.... the only other Dave i know on the boards is Sacreblu... or something along those lones, im no good at spelling... i know he busts TONS of product, so maybe send him a PM


Dave
 
Dave

I think that you mean Sacrebleu... ;)

Anyways, Brian at least you received a reply.. LOL! Albeit addressed to the wrong person. :D

Brian
 
He has your email so it was probably meant for you and just a typo, we all know how well those UD proof readers are... :D
 
My name is Dave and I have redemption issues



brianp said:
Received this today... Blew me away... Maybe it was the BBB claim I filed last week...

Dave,



I received a message to contact you regarding some problems you were experiencing with redemptions. Let me know how I can help.



Sincerely,



Chris Carlin

Senior Customer Service & Call Center Manager

The Upper Deck Company


btw, anyone out there named Dave having redemption troubles?? Maybe it was intended for you...:eek:

Brian
Click to expand...
 
Meth68 said:
He has your email so it was probably meant for you and just a typo, we all know how well those UD proof readers are... :D
Click to expand...

UD, make mistakes??? :eek:

Now, if he'd actually make some helpful suggestions as to what can be done... UD seem to have a way of building hopes up, the Expo payoff meetings for example, and then NADA!! I guess I don't have his "ear" that some around here and the other board do...

Brian

**still waiting**
 

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