For those waiting on Upper Deck Redemption replacements..

S

str8jkt

Verified Trader
Joined
Jan 24, 2007
Messages
999
Reaction score
0
Location
Calgary, AB
Just got this email back when I asked why my cards have been sitting with Redemption requested for over 2 months now :badmood:

Hello Casey,

In regards to your redemption replacements, the redemption team is currently working on football replacements and once completed will be moving to the hockey replacements. We apologize for the delay in regards to your replacements.

Sincerely, Customer Service


:foottap::foottap:
 
UD is slowly swirling down the crapper. I just can't see them surviving much longer. This season has been by far their worst in the hobby...
 
Thanks, I was about to call them about my two replacements requested back in March.....
07-08 SPGU Iginla Number Marks
07-08 SPGU Ray Bourque Letter Marks...
 
it'd be cooler if they were working on the actual redemptions. last i spoke with them, they were trying to get all the rookie redemptions out the door. i was also able to confirm that my redemption is in house but they haven't gotten around to shipping it out yet because they're so busy shipping out all the rookie redemptions from various sets.
 
I too have a card that I requested a replacement for 2 months ago and there have been no updates. That one doesn't baffle me as much as the ones I redeemed 2 months ago that are "In stock, item will be shipped soon." and there is no progress on.
 
Bah....two months is nothing, try 15 months for a redemption replacement request. Then they turn around and send you the original redemption anyway. :rolleyes:
 
"Replacement Requested 4/19/2010" I was actually going to call them tomorrow. Looks like that won't help. What I really like is "Check back for more details. 6/5/2010 " Check back? Really?

I really wish there was something you could do, but when you're OCD about collecting like 95% of us are, you can't completely cut UD out. Unless you're only a set collector you're going to pick up a few UD cards.
 
hederman said:
Bah....two months is nothing, try 15 months for a redemption replacement request. Then they turn around and send you the original redemption anyway. :rolleyes:
Click to expand...

i never understood why people who requested replacements are upset after they get the card that was originally redeemed anyways. at the same time, people who request replacements and get them are also upset when their original card is finally produced too.
 
I never understood why people wait so long for a redemption that HISTORICALLY will not be made. It's nice out here in the deep blue sea in my own private lifeboat.
 
SkyFire47 said:
i never understood why people who requested replacements are upset after they get the card that was originally redeemed anyways. at the same time, people who request replacements and get them are also upset when their original card is finally produced too.
Click to expand...
I wasn't upset I got the original card (nice card), I was upset that in 15 months they couldn't be bothered to issue a replacement.
 
I'm still waiting on their fix to the BAP redemption to arrive. I got royally screwed on that one, I was supposed to get Tavares and ended up with Matt Pelech. They are supposedly making and sending out some kind of short printed rookie jersey with a "unique" foil shift replacement card but who knows at this point what is going to show up.
 
Wow, I got an email saying that a bunch of their redemptions came in or something and that after they send those out(over 10,000) that then and only then will they they start dealing with replacements. I guess I should have traded my Hasek and not redeemed it >_<
 
Hmm....well the only card I am waiting a replacement on is a football one, and I have not had any luck getting that to me. 2 months sounds about right on my wait since I requested a replacement. Ah well.
 

Latest posts

Forum statistics

Threads
389,449
Messages
2,232,656
Members
4,144
Latest member
Collector Driven
Back
Top