cfind
Verified Trader,
I'm posting this because most often times when redemption stories are told, they are negative.
I want to publicly thank Panini and all of the employees involved in their redemption process for the fine service I have received over the last 2 years. Despite the fact that they must deal with hundreds of thousands of redemptions over all 4 major sports, they are surprisingly efficient and well organized (I've personally registered codes through my online account from Hockey, Football and Basketball products).
I recently had a higher end card shipped to me, but I forgot to update my postal code and the package went to the wrong city and was subsequently marked as "return to sender". Totally my fault, so I sent an email to Panini asking if they would resend it, even though they dished out the money the first time to have it sent Fedex. I'm not sure how they did it, but within 4 business days, I had a call from a Fedex agent telling me the package would be delivered the next day.
Today, I received a nice Brodeur prime jersey auto despite the fact the redemption was expired when I redeemed it, just a few weeks ago. I have had a couple of issues with them in the past, so I'm not saying they're flawless, but they do a great job overall.
I would really like it if we could keep this on a positive note, so if you have something nice to add, feel free to share it here!
Thanks again Panini!
I want to publicly thank Panini and all of the employees involved in their redemption process for the fine service I have received over the last 2 years. Despite the fact that they must deal with hundreds of thousands of redemptions over all 4 major sports, they are surprisingly efficient and well organized (I've personally registered codes through my online account from Hockey, Football and Basketball products).
I recently had a higher end card shipped to me, but I forgot to update my postal code and the package went to the wrong city and was subsequently marked as "return to sender". Totally my fault, so I sent an email to Panini asking if they would resend it, even though they dished out the money the first time to have it sent Fedex. I'm not sure how they did it, but within 4 business days, I had a call from a Fedex agent telling me the package would be delivered the next day.
Today, I received a nice Brodeur prime jersey auto despite the fact the redemption was expired when I redeemed it, just a few weeks ago. I have had a couple of issues with them in the past, so I'm not saying they're flawless, but they do a great job overall.
I would really like it if we could keep this on a positive note, so if you have something nice to add, feel free to share it here!
Thanks again Panini!
