Panini Support Question

[SNobles]

I submitted an expired redemption in July. Since they still accept them I thought I would try. It was 120 days later in October when I got an automated email that I could either keep waiting or get points. I elected the points.

In December I still didn't have the points or any response. I emailed again asking. Today 7 months later I still have no reply, no card and no points.

Last time I had issues with them in 2014ish I went via the Better Business Bureau to get resolution but when I checked they are no longer BBB certified and have stopped responding to any BBB questions.

Does anyone have a contact I should try or do I just write this one off as a loss?

It's not an expensive card but it would be nice to get something.

Scott

 

[JR]

Panini support hahaha
I think I would have been happier staring at the wall than the time wasted trying to get through to anyone at that outfit.

 

[MrWrestler74]

Actually, they do/don't. I just redeemedwith them recently, and I got Panini Points rather than the cards. A little disappointed as they charge shipping on the cards you pick with your points.

 

[paulxing]

I have redemptions from 2012 that I have opened updated with comments regularly asking for a replacement that has gotten 0 responses... NFL cards too so it's not like it's hockey.

 

[bto3105]

I've got a card in there since 2014 that won't be made. With the points is there much Hockey to be had?

 

[Krusin]

I sent you a PM, I think, not showing in my sent file, lmk if you didn't get it.