Dear Valued Topps Collectors and Customers,
Topps has been investigating complaints regarding the quality of the autographed cards in the just-released 2015 Topps Tribute Baseball and has confirmed that many autographed cards are damaged due to a UV contamination on the card.
As a result of our investigation and to rectify the situation, Topps is initiating a complete recall of the product.
Those in possession of unopened boxes should return them no later than Friday, March 27, 2015 to the authorized distributor or store from which the box was purchased for a full refund.
In addition, between now and June 30, 2015, anyone in possession of a damaged autographed card (not in pack) can exchange the card by contacting Topps Customer Service. Exchanges will be made for another card of equal or greater value, plus a bonus autographed or relic card (valued at the company’s discretion).
Topps appreciates your understanding in this matter. We stand firmly behind all our products and apologize for any inconvenience this may have caused.
Topps has been investigating complaints regarding the quality of the autographed cards in the just-released 2015 Topps Tribute Baseball and has confirmed that many autographed cards are damaged due to a UV contamination on the card.
As a result of our investigation and to rectify the situation, Topps is initiating a complete recall of the product.
Those in possession of unopened boxes should return them no later than Friday, March 27, 2015 to the authorized distributor or store from which the box was purchased for a full refund.
In addition, between now and June 30, 2015, anyone in possession of a damaged autographed card (not in pack) can exchange the card by contacting Topps Customer Service. Exchanges will be made for another card of equal or greater value, plus a bonus autographed or relic card (valued at the company’s discretion).
Topps appreciates your understanding in this matter. We stand firmly behind all our products and apologize for any inconvenience this may have caused.
