Upper Deck Awesomeness? We'll see......

bigben913

bigben913

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So heres the story, I open a tin of 07-08 Sweet Shot today. I pull a redemption card that reads Tukka Rask Sweet Beginnings triple jersey/auto #ed to 10. I am ecstatic. Good player, and numbered to 10, sweet!

Then, I post a show & tell about the break and my friend Kevin(inferno) points out that I am dumb. Well, not in those words but informs me that the cards only number to 100.

I am obviously bummed, and write Upper Deck a note to gripe about it. Only to air my grievance, not expecting anything from them besides a this is not our fault email. This is the email that I received, pleasantly surprise.


Hi Ben,



By the looks of the scan it appears the printing on the redemption sticker was cut off on the right hand side. This eliminated the second zero. Nonetheless this is our fault, not yours. We will absolutely do something for you. I will have the Manager of Customer Service contact you for a solution.



Kind regards,

Lori

Upper Deck Customer Service







Now, we will wait and see if anything actually happens. I will update the thread as I hear from them.
 
good luck on squeezing anything out of those buggers, let us all know what you get (although you may have to wait 2 years for three retail victory packs) hahaha

Dallon
 
Good luck... that's still a cool email to get though. I say you'll get something... Maybe not stellar, but something nonetheless
 
Yeah, lol, not saying I am expecting much. Wasnt expecting anything at all when I wrote the email. I just wanted to show a little niceness from UD, when you hear so much negativity about them.
 
bigben913 said:
Yeah, lol, not saying I am expecting much. Wasnt expecting anything at all when I wrote the email. I just wanted to show a little niceness from UD, when you hear so much negativity about them.
Click to expand...

that's good to hear. nobody writes about the good stuff UD does do as it's expected of them. be sure to let us know what happens. :)
 
You're definitely not dumb Ben, I would have missed it at first glance too :)

It's great they're going to do something for you for something like that, let's hope it's nice!
 
Inferno said:
You're definitely not dumb Ben, I would have missed it at first glance too :)

It's great they're going to do something for you for something like that, let's hope it's nice!
Click to expand...

Lol, not saying you were mean about it. I just felt dumb. I just didnt know enough about the set to realize they were all /100. I figured there were parallels like in every UD product.
 
Your gonna get a couple packs of Victory or Ultra. Thats about it.


I got a couple packs of Fleer after waiting 2 years for a redemption, and about 10 phone calls. One of the cards book value actually dropped by 50% by the time I received it.
 
I have never had a customer receive a couple packs of Victory. I have seen 5 UD packs plus the redemption.

I doubt it will be a couple packs of victory.
 
There are rare occasions where UD will remove their heads from up their behinds and do something very nice for a customer and I really hope that is the case with you. The reality of it is that you will probably get a basketball jersey or autograph since now they will really need to get rid of their over stock in that department since they have lost their bball license.
 
I pulled a Rask like yours, and it too was cut off on the right side and says #/10. Wouldn't surprise me if all of Rask's redemption say the same thing.

Derek
 
bigben913 said:
Hi Ben,



By the looks of the scan it appears the printing on the redemption sticker was cut off on the right hand side. This eliminated the second zero. Nonetheless this is our fault, not yours. We will absolutely do something for you. I will have the Manager of Customer Service contact you for a solution.



Kind regards,

Lori

Upper Deck Customer Service
Click to expand...

i didn't know that UD actually had one of those, much less a Customer Service Department for someone to manage...
 
burebuyer said:
I pulled a Rask like yours, and it too was cut off on the right side and says #/10. Wouldn't surprise me if all of Rask's redemption say the same thing.

Derek
Click to expand...

I would think this would increase the chances of a couple sweet packs of Retail Victory quite a bit, if they botched 100 of these :)

Good luck, keep us posted!
 
Well, a guy named Nick who said he was the Customer Service Manager called me, too bad I didnt answer the phone. Thought it was a solicitor. Now, I have called him back twice and no answer yet.......................
 

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