DougLaurieSports
Verified Trader,
This is in the sticky on expiration dates, but thought it would be worth adding here:
I just got off the phone with an Upper Deck CS rep who told me UD is now extending all redemptions expiry dates by one full year? She said the customer must email the redemption code to [email protected], as the computer system will not honour them.
I have emailed QA (along with a couple UD muckity mucks) for written conformation of this and will let you know when I receive it.
And here's the update - just got an email from QA at Upper Deck:
"Hi Wayne,
Yes we can honor an expired redemption within one year from the expiration date. Please provide the redemption codes to assist with this matter.
Thanks,"
So there you go - have at the 13-14 product, I guess!
I just got off the phone with an Upper Deck CS rep who told me UD is now extending all redemptions expiry dates by one full year? She said the customer must email the redemption code to [email protected], as the computer system will not honour them.
I have emailed QA (along with a couple UD muckity mucks) for written conformation of this and will let you know when I receive it.
And here's the update - just got an email from QA at Upper Deck:
"Hi Wayne,
Yes we can honor an expired redemption within one year from the expiration date. Please provide the redemption codes to assist with this matter.
Thanks,"
So there you go - have at the 13-14 product, I guess!