Upper deck replacement Mail 5 months in the Making

hossa18sens

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A little story first.

In October I opened some of the Masterpiece packs and like many others got some of the Canvas Clippings that where damaged. I sent 2 in to be replaced (1 week after release). A couple of weeks later I got a package from Upper Deck (Thought they where the replacements) It was 2 packs of Ice from last year with a letter stating that the replacement stock was depleted (3 weeks after release ALL GONE) lol. I was mad as heck!!! I contacted them and after a couple of calls it turned out that the stock was not depleted they just hadn’t received them in Vegas yet. So I was told to resend them in and they would replace them for me. I also sent in a BAP auto Dual that was damaged at the same time.

Fast forward to early January. I still have not received the replacement cards and have since Bought 4 boxes of Upper Deck series 1. After opening the 4 boxes I have a huge grand total of 0 (Zero) YG’s. I contacted them about the replacements and asked if they had been sent out yet? Oh and by the way what can be done about the YG’s that where missing from my boxes?

After 2 or 3 more E-mails and 1 or 2 phone calls I was informed that the replacements had been sent out (never received them) and they didn’t have all the cards that I had sent in anymore. (I was told that they would have to see what they could do for me.

Called back last week on Friday and talked to the head C.S Guy. He called me back and said he had gone down and pick out the replacement stock himself. He said he had included a few Canvas clippings, an assortment of Auto’s, and a load of YG’s. I was told that he sent out a few extra cards to make up for the time it had taken.


The Pics
too many young guns to list (30) here is the link to my bucket all for trade for players in my signature
http://s247.photobucket.com/albums/gg132/hossa18sens/Rookies/08-09 ygs/

The Masterpiece pics
first 2 are PC
08-09MPTretiak.jpg

08-09MPCherry.jpg


The rest are for trade
08-09MPDelvecchio.jpg

08-09MPNeely.jpg

08-09MPNeely.jpg

08-09MPRoy.jpg

08-09MPHawerchuk.jpg

08-09MPFuhr.jpg


Thanks for looking
 
Nice Haul on the Masterpieces and loads of great YG's, just ridiculous about how they treated you and length you had to wait to get the cards, but good on the C.S guy handpicking the cards and not just some random cards thrown in

Nick
 
Four boxes with no Young Guns? That's crazy. At some point, you didn't stop and think that they were really giving you the ultimate junk kicking? At least they sent you some decent YGs.
 
Good to hear UD making good on their problem.

That said, wouldn'tit have been easier to just insert those YG in the boxes as per the stated odds instead of driving collectors crazy?
 
Four boxes with no Young Guns? That's crazy. At some point, you didn't stop and think that they were really giving you the ultimate junk kicking? At least they sent you some decent YGs.

I bought 4 boxes all at once. I think the whole case was empty. And yes I was a little sore when I was done lol
 
Congrats on actually having some success with UD customer service.

It's interesting to me that UD would send out the brown border Don Cherry brushstrokes auto as a replacement considering it was a short print in the regular release.
-Clay
 
I would have to say that the bad luck of pulling no YG in those 4 boxes are made up for those great Masterpiece cards. Although, it kinda makes you wonder what is and isn't included in the boxes upon release.

If those YG are for trade, I need a bunch of them. In terms of your wants, I've only got a few puck signings
Signature Shots Puck Signings: SSP-AM (McDonald), SSP-RP (Potulny) and a couple of Hossa inserts, (05-06 Beehive Beige & 05-06 Panini #8). Other than those can also offer trade bait. If you're interested, PLMK.

Cheers,
reoddai
 

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