WTF really ebay seller?

[v3rs3]

Okay, so I bought this card when Certified came out.

http://www.ebay.com/itm/200685448960?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649

The card came in one of those flimsy graded sleeves that all the vintage people use. It's a thick card and was shoved in the sleeve. I received it and opened it to find 3 of the 4 corners were dented in, not completely horrible. It's livable until I can find another copy.

So I messaged the seller and told him what happened. He seemed understanding, told me I could send the card back and he's refund me. So I sat on it a month, I figured if I found another copy I'd buy it and send this one back. Well the card is /5 so I haven't see another copy. So I left neutral feedback saying that the card came damaged due to the shipping, but the seller gave good communication.



Fast forward to today when he messages me acting totally insane.

"I can't believe you gave me a NEUTRAL rating. You are something else. I offered you to return the card and I would pay you what you spent on it PLUS return postage. I actually asked for the card back because I didn't want any negative or neutral feedback. I mean if the card didn't meet your needs, then SEND IT BACK. I can't believe you. You wait a MONTH and then you sneak in a NEUTRAL rating. What, did it take you a month to figure out whether or not I gave you what you wanted. This is what I hate about ebay. You can give me some absolute bull**** rating, and I have no way to rate you. I wish I could rate you. I can blacklist you from buying anything more from me which I will do. Send the card back! NOW! I have sent your name and info to ebay and requested an investigation of our communication. Then you have the nerve to write that the communication was good. If it was good, you would have sent the card back. You are so weak. Tell me why you kept the card. "


I responded with my reasoning and this was the return message.


"So , you obviously feel your damaged card is worth the money you paid for it. I have shipped several thousand cards in the sleeve you claim is wrong. You are so bull****. I will be waiting to bid on one of your items."





It was just a rant. I can't believe how immature a seller can be. Am I in the wrong here?

 

[dunkie69er]

Uhh, im going to go with the seller is in the right here. He offered a full refund plus return postage. What else can he possibly do as a seller? Give you a refund and let you keep the card? Not likely. I would be pretty pissed if you left me neutral after offering that too.

 

[hederman]

I think you're in the wrong here. The seller seemed very approachable and reasonable to the the situation. The card may have been damaged due to his negligence, but he deserves the chance to rectify things, and you didn't give him that opportunity. If you had the intention of keeping the card, despite being given the chance to return it, the worst you should have done to the seller is no feedback.

 

[timber09]

Questionable shipping method but certainly not the worst I have heard of.
Damaged card and refund was offered.

You tried to play the field and lost.

You left unwarranted negative feedback. So, to answer your question - yes, you are in the wrong.

 

[#31]

I have to side with the seller here as well.

 

[thorn]

Uhh, im going to go with the seller is in the right here. He offered a full refund plus return postage. What else can he possibly do as a seller? Give you a refund and let you keep the card? Not likely. I would be pretty pissed if you left me neutral after offering that too.

I would be on the sellers side on this one, sorry. :foottap:

 

[v3rs3]

You left unwarranted negative feedback. So, to answer your question - yes, you are in the wrong.

I didn't leave negative feedback I left neutral feedback, not positive and not negative.


Isn't this the type situation the neutral feedback is for? Bad shipping practice, but seemed like a good seller. How can I possibly leave positive when it's damaged?

 

[c_bass22]

I understand your point of view in the way that a card should not be sent in a sleeve only but to not send it back that's where I disagree with you the seller did offer you a refund. Again I think your reasonning for keeping the card is understandable and probably something I would have done but from there you can't blame the seller. His answer is still offensive and immature, in his position I would have been mad too but made my point in a different manner.

 

[nucks4cup]

i have to side with the seller here. he offered you a refund and you balked on it. He tried to make it right but you never sent him the card in return

 

[HelloDestiny]

this is where it sucks that sellers cant leave negative feedback anymore.. you might of deserved one for complaining, then keeping the card a month, then leving a neutral when the seller was totally reasonable in refunding you promptly

 

[snoozedude]

im going to side with the seller on this one, if the card was not up to your standards you should have sent it back like to seller wanted you to do for a full refund.

 

[v3rs3]

Okay, so you all say I'm wrong, but what is NEUTRAL feedback supposed to be used for then? The transaction was obviously not positive, but I agree it wasn't bad enough to be negative.

So what is neutral?

 

[canucksftw19]

The seller is in the right on this one.....and the worst part is eBay will always side with the buyer...no matter what. There is little to no way for a seller to defend themselves.

A full refund was offered; yes the card was damaged...after a refund is sent you are not any worse off than you were in the beginning.

You have to give the seller the right to rectify any situation, and it seems he/she was fully willing to do so.

WTF really ebay buyer?....

 

[dunkie69er]

You can just not leave any feedback at all if you choose. Neutral would warranted in a situation where for example the seller charged you for tracking with your package and then shipped regular mail and refused to refund the difference. You still got the card and it was in perfect shape, but seller hosed you on shipping fees. In that case I would leave neutral.

In your circumstance, he offered you a full refund, and also said he would pay your shipping to send it back. I am not sure why you didnt just send the card back and take the refund. Seller has done nothing wrong here.

 

[snoozedude]

if you ask me neutral is when you and the seller try to work something out when someone is not happy with something. you did make contact and the seller did make contact back, and he did offer a full refund. it should not have took a month for you to decide to leave neutral feedback. so i think the seller has all the right to be mad.

 

[DogfoodSoup]

Going by the posts above I must be a bit daft today or something but I would think a neutral would be just fine in this situation. The card was damaged, so not a positive transaction, the seller offered a refund which is good so not a negative and in the end a neutral was left because the buyer needs the card /5 for his collection.

 

[v3rs3]

I am not sure why you didnt just send the card back and take the refund. Seller has done nothing wrong here.

Would you send back one of your player collector shields if it came to you damaged when under all assumptions it was in good condition?

IDK I'm a completionist player collector and want to have everything. If I return it there are only 4 copies left. One may never be available to me.

 

[timber09]

Neutral is negative on ebay - just the rules that they have made.

If it were me and I wanted to keep the card - I would have negotiated with the seller on price. I have done this on both sides of the aisle and it has always worked out fine - maybe he would have been willing to refund half your money and you keep the card...who knows.

Either way - it seems to me that you wanted to play both sides of this thing. It sucks that it was damaged but you had a way out with the offered refund.

Oh well - it's ebay and these things happen.

 

[dahabsfan]

Would you send back one of your player collector shields if it came to you damaged when under all assumptions it was in good condition?

IDK I'm a completionist player collector and want to have everything. If I return it there are only 4 copies left. One may never be available to me.

That is exactly the sense of entitlement that is so prevalent in the hobby. The seller did everything he could and actually went beyond the terms of ebay's return policies yet gets punished by someone who can't make up his mind and thinks he's the center of the collecting universe. People get damaged merchandise all the time from all sorts of companies yet almost the only time you hear this **** is on ebay transactions.

 

[v3rs3]

That is exactly the sense of entitlement that is so prevalent in the hobby. The seller did everything he could and actually went beyond the terms of ebay's return policies yet gets punished by someone who can't make up his mind and thinks he's the center of the collecting universe. People get damaged merchandise all the time from all sorts of companies yet almost the only time you hear this **** is on ebay transactions.

How do I think I'm the center of the universe?

B/C I bought a rare card and received it damaged? I never asked for a full refund and keep the card.


I don't get your elitist thoughts, but think what you want. This thread can be closed if people like you are coming in to make assumptions.