Spoke with Panini about Redemptions - Good news (Read if you have any outstanding)

Requested a replacement for:
Panini 2013 Panini Playbook (13-14)
First Round Edition
Mikhail Grigorenko
Buffalo Sabres

Panini 2013 Panini Rookie Anthology (13-14)
Rookie Anthology Rookie Selection Prime
Ryan Murphy
Carolina Hurricanes

Receiving:
Two of these

Panini 2013 Panini National Treasures (13-14)
National Treasures Triple Autograph Memorabilia Card #16 ( / )
Brendan Gallagher
Montreal Canadiens


I did request Montreal Canadiens, however I find it strange to be getting two of the same card..

I'm confused, is that a Triple Auto of Gallagher and someone else or is that the Triple Mem jersey with 1 BG Auto?
 
Finally got a live person on the phone, I was very nice and he was very nice in return. Explained the issue, he said no problem, what teams or players would you like. I said Chicago Blackhawks, player doesn't matter. He said no problem, thanks for making it easy, I'll get them out to you by tomorrow. Got an email from Panini same night saying they were filled and on the way. Got home today, sure enough there was a bubbler from Panini. Was a bit excited but saved it for the boy to open, told him there were 2 Hawk cards in it as replacements. He tore it open, looked at them, said "Haha nice joke you old fart" and walked away. I looked at the cards, and it made sense. No Blackhawks, instead they sent a St. Louis Blues auto and a Detroit Red Wing auto. I can only come up with 2 explanations, first would be they really didn't care and just grabbed two random cards, or second, Vegas was involved somehow and decided to have a good laugh sending cards of teams most Hawk fans detest.

Oh well, kudos to Panini for giving my kid another reason to want to kick his dad in the junk. :devil:
 
I'm confused, is that a Triple Auto of Gallagher and someone else or is that the Triple Mem jersey with 1 BG Auto?

From what I understand it is this:

$_12.JPG
 
Okay so the status has finally changed on my Kopitar Silhouette and I must say, while I am happy I'm getting something, I am a tad disappointed as to what they believe is a fair swap. Opinions??

2011 Panini Rookie Anthology
Crown Royale Silhouette Signatures /25 (or /10 if was a SP)
Anze Kopitar

for

2010 Panini Luxury Suite
Rookies Group 1 /199
Tomas Tatar
 
Okay so the status has finally changed on my Kopitar Silhouette and I must say, while I am happy I'm getting something, I am a tad disappointed as to what they believe is a fair swap. Opinions??

2011 Panini Rookie Anthology
Crown Royale Silhouette Signatures /25 (or /10 if was a SP)
Anze Kopitar

for

2010 Panini Luxury Suite
Rookies Group 1 /199
Tomas Tatar

Hmm... while my first reaction was that is a horrible replacement, I did check the recent sale of that card and it seems like it's selling for about $80.

Pretty sure my replacement was a Galchenyuk Photo film auto /20
 
I checked completed listings as well. One for $81 and one for $65. I know I paid well over that for the Kopitar as it was one of the last few I needed to complete the set before I decided to break them up. It's not so much the money that gets me on this but the fact that they are replacing an extremely rare tough to find card with one that is numbered at least 8x higher than the Kopitar would have been and with a player of much lesser caliber not to mention an even older card from a less sought after set.
 
what do u guys think is a fair replacement for this paid $250
Panini 2013 Panini National Treasures (13-14)
Cherrys Treasures
Card #9 ( / 99)
Don Cherry
Nathan MacKinnon

We are still waiting on the autographs from that player. With redemptions we have a contract with the player. It does not however allow us to place a time frame on the athletes. The player’s agent will set up the signing with him around their own scheduling. When the signatures are done and returned to us then we process and send them out. After the 4 month wait has expired, the customer may request that we send out a random pulled card of equal (current) Beckett value as a trade or may continue waiting for the actual card. Panini America will not replace a card without the customer requesting a replacement be shipped. Please let us know if you would like any of your four month or older cards to be replaced by creating a general information ticket and referencing the request numbers (for example: 123456) for each card or by calling 800-852-8833 and letting a representative know the ticket number you would like to be replaced. Thank you and have a great day!
 

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