One-of-One? I Don't Think So!

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*snort* Play nice, you two. :)

And ITG's been caught out once that I know of having printed two 1/1 cards the same. They admitted the mistake, offered to make amends, and the aggrieved party was....unreasonable in his expectations for compensation.
 
i do have a bit of an update everyone waas right about the BBB i sent this response after being accused of fraud

They did not satisfy my complaint in any way i gave up cards, cash and UD product which i purchased at full price to get these cards. They offered me a fraction of what they were worth the cards that they refer to in January actually were worth about $80. As mentioned in my previous letter i spent around $1000in acquiring them. I have offered numerous times to send their "settlement" back. (they are still in the original packaging). For them to say that i am looking to get extra items is apalling. You can check my criminal record it is completely clean. I am just "the little guy" and so they feel like the big multi-million dollar company can push me over. Ask any other collector how they feel about Upper Deck and they will say the same thing "This company is destroying our hobby". If further clarification is needed on the exact amounts i spent feel free to contact me at any time at (226) 373-****.
 
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i got a response back from the BBB and everyone was right they were useless they just told me that the complaint was administratively closed.
 
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i just called the BBB and they said as a non-profit organization they can't foce upper deck to do anything. However my complaint will stay on their record for three years. Out of curiousity i asked what their record was like. They rate it just like school which is to say that A is the best all the way down through F. It turns out that they actually have an F rating. Im now contemplating my next course of action. I'm debating between going to court and sending out e-mails to EVERY person under the nhl and nhlpa mailing lists.
 
perhaps, i'm just not reading this clearly but could you please explain further? what do you want the resolution to be? you can't say you have a problem without an end game in sight. as it stands, your problem is the problem.

i'm with Quincy's opinion that no one is really sure what you want the outcome to be? you haven't clearly stated it so it is no wonder why UD can't make this up to you. honestly, you didn't spend $1000 on that one print plate in question and UD has no obligation to make up for your entire collection. also, you are the one that arbitrarily de-valued UD's product when they tried to make it up to you. as it stands, the retail value of the product per pack of Ultimate is around $80USD. they first tried to send you something to make up for their mistake. you weren't happy and they continued to try and make it up to you still by offering $160 in product. try walking into any hobby store and tell the owner you'd like to buy their new Ultimate packs for $40 a pack cuz that's what you think they are really worth.
 
SkyFire47 said:
perhaps, i'm just not reading this clearly but could you please explain further? what do you want the resolution to be? you can't say you have a problem without an end game in sight. as it stands, your problem is the problem.

i'm with Quincy's opinion that no one is really sure what you want the outcome to be? you haven't clearly stated it so it is no wonder why UD can't make this up to you. honestly, you didn't spend $1000 on that one print plate in question and UD has no obligation to make up for your entire collection. also, you are the one that arbitrarily de-valued UD's product when they tried to make it up to you. as it stands, the retail value of the product per pack of Ultimate is around $80USD. they first tried to send you something to make up for their mistake. you weren't happy and they continued to try and make it up to you still by offering $160 in product. try walking into any hobby store and tell the owner you'd like to buy their new Ultimate packs for $40 a pack cuz that's what you think they are really worth.
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Kevin, The guy has a bone to pick with Upper Deck. In his opinion UD has ruined "his hobby". His example of how is his duplicate plate issue. That mistake is obviously unfortunate but like you said he has not asked for any specific compensation other than to say, "I spent $1000 on these plates....". Upper Deck offered what they felt was "fair" compensation for his troubles. He did not like their solution. Instead of trying to "negotiate" with them directly, he chose to go public and make this his quest. David vs. Goliath as he put it.....
 
MGiuseffi1969 said:
Kevin, The guy has a bone to pick with Upper Deck. In his opinion UD has ruined "his hobby". His example of how is his duplicate plate issue. That mistake is obviously unfortunate but like you said he has not asked for any specific compensation other than to say, "I spent $1000 on these plates....". Upper Deck offered what they felt was "fair" compensation for his troubles. He did not like their solution. Instead of trying to "negotiate" with them directly, he chose to go public and make this his quest. David vs. Goliath as he put it.....
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first of all i never said ruining my hobby i said "our" hobby. With them saturating the market with jerseys and stuff has caused all the prices to plummet. They sell the same sets with a few very minor changes every year, they keep people waiting 6 months for redemption lists. They dont care about us and i have a feeling that that is going to bite them in the *** soon rather than later in a BIG way.
 
Mike's on to something I think. Yeah, I know - that's twice in a month I've agreed with him. I must be slipping...

Regardless, I think until you yourself have a clear idea of what you intend to achieve with your complaint, you'll continue to be frustrated. By way of constructive suggestion, I propose that you consider the question carefully and strip the emotion from any such consideration. Look at it coldly and logically. Turn the deal around: if you were the offending party, would the proposal you're bringing forward seem fair to you? I suspect that once you do this, you'll find yourself making greater headway.


As far as ruining "our" hobby....mine's not ruined. It's challenged at times, to the point of distraction some days. Not ruined.
 
This is very interesting.

I personally would go along with an earlier poster's assertion that this was done by mistake and that they had created a duplicate plate of a certain player and inserted both in error.

just think about it, if they had duplicate plates for every card, then surely this same situation would have popped up numerous times by now.

Having said that, if this was in fact an error, then UD should lived up to their mistake instead of making someone go thorough hoops trying to get an explanation.

I do agree some form of compenstion is in order. The two packs of Ultimate Coll would be fair but I would not agree to send back the plate either.
 
SkyFire47 said:
perhaps, i'm just not reading this clearly but could you please explain further? what do you want the resolution to be? you can't say you have a problem without an end game in sight. as it stands, your problem is the problem.

i'm with Quincy's opinion that no one is really sure what you want the outcome to be? you haven't clearly stated it so it is no wonder why UD can't make this up to you. honestly, you didn't spend $1000 on that one print plate in question and UD has no obligation to make up for your entire collection. also, you are the one that arbitrarily de-valued UD's product when they tried to make it up to you. as it stands, the retail value of the product per pack of Ultimate is around $80USD. they first tried to send you something to make up for their mistake. you weren't happy and they continued to try and make it up to you still by offering $160 in product. try walking into any hobby store and tell the owner you'd like to buy their new Ultimate packs for $40 a pack cuz that's what you think they are really worth.
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Never said i spent 1000 on one plate i spent that almost (about 960) on all 6 combined. They should compensate me for all of the plates because they de-valued them by making more than they said they did. If i spent that much i was willing to settle around 400-500 worth of product or basically half of what i spent. There was NO negotiating with them because they told me flat out "NO" you arent getting any more than that. They mis-lead me on what they were sending me and that was after 3 and a half months of my phone calls going straight to voice mail and never getting a response AND sending countless emails with again NO response. They flatout lied and told me it was going to be rare and beautiful and they lead me to believe its was something to do with the leafs. Im SO sorry for being completely let-down when getting the spx quadforce set. Ive offered to send it back and they just change the subject. for them to produce the packs it costs no more than $40 so they can give me $80 out of their pockets and that will cure the 960 that i had to pay. Wow give me a break.
 
quincy said:
As far as ruining "our" hobby....mine's not ruined. It's challenged at times, to the point of distraction some days. Not ruined.
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Agreed, and I will take it one step farther. I still really enjoy the hobby. I bust cases of both ITG and UD product. Buy both UD and ITG singles and have learned to accept the good and the bad for both Hockey card manufacturers that are making cards today. I also collect and rip Baseball and let me say Topps, Donruss and Razor have issues as well. UD has in no way ruined "my" hobby so saying they have ruined "our" hobby is false. Simply said, speak for yourself not the collecting public.
 
quincy said:
Mike's on to something I think. Yeah, I know - that's twice in a month I've agreed with him. I must be slipping...

Regardless, I think until you yourself have a clear idea of what you intend to achieve with your complaint, you'll continue to be frustrated. By way of constructive suggestion, I propose that you consider the question carefully and strip the emotion from any such consideration. Look at it coldly and logically. Turn the deal around: if you were the offending party, would the proposal you're bringing forward seem fair to you? I suspect that once you do this, you'll find yourself making greater headway.


As far as ruining "our" hobby....mine's not ruined. It's challenged at times, to the point of distraction some days. Not ruined.
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I respect the way you have posed this question instead of trying to use comment i made against me (i wonder who that is). I always had a resolution in mind of what i wanted and after consistently calling them and being personally hassled and laughed at for what i paid it grew. 2 boxes would have satisfied me 6 and a half months ago when i first started calling. Now i feel more is in order and honestly my ideal resolution would be no more exclusivity deal. Now i know thats a monumental task but im sick of them. The BBB told me they were listed as an F which means im not the only one having these troubles.
 
MGiuseffi1969 said:
Agreed, and I will take it one step farther. I still really enjoy the hobby. I bust cases of both ITG and UD product. Buy both UD and ITG singles and have learned to accept the good and the bad for both Hockey card manufacturers that are making cards today. I also collect and rip Baseball and let me say Topps, Donruss and Razor have issues as well. UD has in no way ruined "my" hobby so saying they have ruined "our" hobby is false. Simply said, speak for yourself not the collecting public.
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You're the first person to disagree with me Everyone has had a problem with them that seems to be unresolved. I agree i still love the hobby i was at the expo and had another wonderful time. I also have opened tons of product and let lots of things go (damaged cards, missing jerseys, missing ygs) and this has happened several times yet ive never complained once. But to be honest my backside is getting tired of UD taking advantage of it. I also have never had any of these issues with ITG and ive opened at least one box of every product this year and last year other than the cup. Ive only been back in for about a year and a bit
 
steen101984 said:
Never said i spent 1000 on one plate i spent that almost (about 960) on all 6 combined. They should compensate me for all of the plates because they de-valued them by making more than they said they did. If i spent that much i was willing to settle around 400-500 worth of product or basically half of what i spent.
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therein lies part of the problem. i didn't say you spent $1000 on a plate, i said...

SkyFire47 said:
...you didn't spend $1000 on that one print plate in question and UD has no obligation to make up for your entire collection.
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recently i lost my job and havent been purchasing anywhere near as much product. Ive bought 2 boxes in the last 3 months and in my UD2 box (which was my second favorite product last year) i got shorted a yg and a rookie jersey. Its not a good feeling when u spend 90 and dont get 2 things ur supposed to but i just shrugged it off. I then spent 160 on a box of champs to get a shea weber jersey and autos of filewich and cleary. Again shrugged it off but i only have so many cheeks to turn.
 
SkyFire47 said:
therein lies part of the problem. i didn't say you spent $1000 on a plate, i said...
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they should make up for the collection though because how do i know there arent a third or fourth set of plates out there. It severly damaged the value of the plates.

Also i wasnt looking for my entire collection to be made up i wanted half of it.

So part of my problem is that you dont make yourself clear?
 
Who did you speak to at UD about getting Ultimate packs for the Plates?

I will gladly trade my extra Murphy for one :-)

Ericscards002-2.jpg
 
steen101984 said:
they should make up for the collection though because how do i know there arent a third or fourth set of plates out there. It severly damaged the value of the plates.

Also i wasnt looking for my entire collection to be made up i wanted half of it.

So part of my problem is that you dont make yourself clear?
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no, i think part of your problem is that expect to be compensated for other things aside from the plate in question. there are 4 plates to a set. you have a 5th. there is nothing wrong with the 4 plates in the set. in fact, that is what UD said they were going to release so why should they compensate you for those? the problem is the 5th plate and that's what UD is trying to make up for. the other 4 plates aren't in question.
 
The #1 thing I take out of this thread is how useless the BBB is. If a company can carry an "F" rating and obviously nothing comes of it, what's the point?
 
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